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Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
5 Module
3 Challenges
3 Std. 50 Min.
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Deployment Manager for 1:1 Customer Engagement
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Mission
Deployment Manager for 1:1 Customer Engagement
5 Module
5 Challenges
4 Std. 35 Min.
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Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
System Architect
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Mission
System Architect
3 Missions
18 Module
16 Challenges
1 day 20 Std. 35 Min.
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Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
DevOps
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Modul
DevOps
5 Themen
50 Min.
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Presenting suggestions for agents
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Modul
Presenting suggestions for agents
4 Themen
35 Min.
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...