To assist with providing utility services to its residents, MyTown routes all inquiries and service requests for existing customers to unattended...

Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...

When reviewing a case, the Customer Information window must display the customer account information after accessing the account. You can update the...

U+ Bank is cross-selling on the web by showing various credit cards to its customers.

The bank introduced a new offer that promises 0% APR and no...

U+Bank is going through a reclassification of their help content. As a Super User you are tasked with importing the current knowledge base of articles...

U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...

U+ Bank implements Pega Decision Management but already uses predictive models that an external bureau created. You are asked to make an existing H2O...

You have been given a .csv file containing users that need to be added or updated in the application. The .csv file aligns to the Pega Sales...