Misión
Low-Code App Builder
Archived
11 Módulos
10 Retos
10 horas 35 minutos
An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.
Disponible en las siguientes misiones:
Low-code defined
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Módulo
Low-code defined
Archived
4 Temas
45 minutos
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Get familiar with the fastest way to build an application on the Pega Platform™. App Studio is a contextual development environment where users can...
Defining a customer Microjourney
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Módulo
Defining a customer Microjourney
Archived
5 Temas
50 minutos
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Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...
Designing a Case Life Cycle
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Reto
Designing a Case Life Cycle
Archived
9 Tareas
30 minutos
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The mayor of MyTown wants to increase resident engagement and improve the town’s responsiveness to issues raised by residents.
To achieve this goal...
User guidance
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Módulo
User guidance
Archived
2 Temas
15 minutos
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Guide users through the case life cycle by identifying the current status of a case and adding instructions to enable users to complete assigned tasks...
Setting Case Status
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Reto
Setting Case Status
Archived
2 Tareas
20 minutos
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After reviewing the progress on the service request case development, the MyTown Mayor and the Services Coordinator see additional areas for...
Completing work on time
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Módulo
Completing work on time
Archived
2 Temas
25 minutos
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Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.
Enforcing Service-Level Agreements
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Reto
Enforcing Service-Level Agreements
Archived
2 Tareas
10 minutos
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You are developing an application MyTown311 to capture and manage requests for city services. Ensure that service request repairs are scheduled...
Capturing and presenting data
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Módulo
Capturing and presenting data
Archived
4 Temas
45 minutos
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Define fields to capture user input and present data to users. Add fields to views to define and tailor the user interface (UI) for each step of the...
Adding fields to Views
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Reto
Adding fields to Views
Archived
3 Tareas
20 minutos
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Now that the stages and steps for the MyTown311 Service Request case life cycle are configured, the Mayor and the Services coordinator have determined...
Calculating values
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Módulo
Calculating values
Archived
1 Tema
25 minutos
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Enhance your existing data by calculating field values automatically to simplify processes and provide additional business insight. Automatic...
Creating calculated fields
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Reto
Creating calculated fields
Archived
3 Tareas
15 minutos
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The MyTown mayor and the services coordinator want to track the amount of time that crews spend on repair phases. New fields in the Perform Repair...
Creating a data relationship
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Módulo
Creating a data relationship
Archived
2 Temas
30 minutos
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Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Creating a data relationship
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Reto
Creating a data relationship
Archived
3 Tareas
15 minutos
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The mayor of myTown asks you, the town projects manager, to enable residents who report problems online to enter contact information and list any...
Making data available to an application
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Módulo
Making data available to an application
Archived
3 Temas
35 minutos
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Add data records to your application to provide necessary information to complete work. Data records can also be used to supply default values and...
Adding data records to a data object
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Reto
Adding data records to a data object
Archived
4 Tareas
10 minutos
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When submitting a service request through the MyTown311 application, residents enter information about the issue. The mayor and the services...
Routing Assignments to users
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Módulo
Routing Assignments to users
Archived
1 Tema
25 minutos
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Assign responsibility for completing a task to one or more users.
Routing work to users
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Reto
Routing work to users
Archived
3 Tareas
10 minutos
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Specific members of the city government perform assignments on service request cases. The services coordinator identifies three assignments that must...
Designing an approval Process
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Módulo
Designing an approval Process
Archived
1 Tema
10 minutos
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Configure an approval process to allow users to approve or reject tasks within the workflow.
Approving work
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Reto
Approving work
Archived
2 Tareas
5 minutos
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The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...
Sending emails during Case processing
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Módulo
Sending emails during Case processing
Archived
2 Temas
20 minutos
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Generate and send automated emails during the case life cycle to notify customers and users of changes to a case.
Sending emails during Case processing
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Reto
Sending emails during Case processing
Archived
2 Tareas
15 minutos
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The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
The following table provides the credentials you need...