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Módulo

Creating and managing teams of users

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Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

Después de completar este módulo, podrá hacer lo siguiente:

Identify the role of a work group in assigning and managing work
Specify a work queue to assign and manage work for a work group
Create work groups and work queues within a Pega application

Disponible en las siguientes misiones:

System Architect v3 Application Development Foundation v2

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