Module

Creating and managing teams of users

1 Topic

15 mins

Visible to all users

Beginner

Pega Platform 8.8

Dev/Designer Studio

Theme Cosmos

English

Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

After completing this module, you should be able to:

Identify the role of a work group in assigning and managing work.

Specify a work queue to assign and manage work for a work group.

Create work groups and work queues within a Pega application.

Teams of users

10 mins

Module Quiz

5 mins