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Pega Customer Service Case Management Edition
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Misión
Pega Customer Service Case Management Edition
2 Módulos
3 Retos
1 h 30Â minutos
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Serviceâ„¢ Case Management Edition allows you to utilize the Pega Platformâ„¢ case management capabilities in...
Pega Process AI Essentials
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Misión
Pega Process AI Essentials
4 Módulos
3 Retos
3Â horas 5Â minutos
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
System Architect
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Misión
System Architect
3 Misiones
18 Módulos
16 Retos
1 day 20Â horas 35Â minutos
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Learn the core principles of application development on Pega Platformâ„¢. Business users and delivery team members use these principles to plan and...
Implementing and deploying Pega Care Management
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Módulo
Implementing and deploying Pega Care Management
6 Temas
55Â minutos
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Managementâ„¢ application.
Service requests
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Módulo
Service requests
9 Temas
50Â minutos
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This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Working in the Patient 360 profile
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Módulo
Working in the Patient 360 profile
8 Temas
1 h 35Â minutos
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Creating a new service request
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Reto
Creating a new service request
4 Tareas
10Â minutos
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U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...