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Business Agility in 1:1 Customer Engagement
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Misión
Business Agility in 1:1 Customer Engagement
5 Módulos
3 Retos
3 horas 50 minutos
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Deployment Manager for 1:1 Customer Engagement
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Misión
Deployment Manager for 1:1 Customer Engagement
5 Módulos
5 Retos
4 horas 35 minutos
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Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
System Architect
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Misión
System Architect
3 Misiones
18 Módulos
16 Retos
1 day 20 horas 35 minutos
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Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
DevOps
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Módulo
DevOps
5 Temas
50 minutos
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Presenting suggestions for agents
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Módulo
Presenting suggestions for agents
4 Temas
35 minutos
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...