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Automation shapes in the Case Life Cycle
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Módulo
Automation shapes in the Case Life Cycle
1 Tema
20 minutos
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Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...
Automation techniques
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Módulo
Automation techniques
4 Temas
29 minutos
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While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...
Automation techniques and best practices
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Módulo
Automation techniques and best practices
9 Temas
1 h 15 minutos
Pega Robotic Automation 21.1 -
Learn how to design and develop robotic automation by using best practices to simplify the development process. These techniques help you understand...
Avoiding overexposure of actions
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Módulo
Avoiding overexposure of actions
2 Temas
20 minutos
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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Avoiding overexposure of actions in outbound
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Módulo
Avoiding overexposure of actions in outbound
2 Temas
25 minutos
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Contacting a customer too frequently can have a negative impact on the customer's attitude toward further actions by your company. Learn how to define...
Basic interrogation
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Módulo
Basic interrogation
4 Temas
30 minutos
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Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...
Basic robotic automations
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Módulo
Basic robotic automations
9 Temas
1 h 15 minutos
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In terms of developing a robotic project for attended or unattended robots, developing automations is the last basic concept in Pega Robot Studio™...
Benchmarking
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Módulo
Benchmarking
3 Temas
20 minutos
Pega Process Mining -
Learn how to compare the key metrics and Process Maps from two processes side-by-side. This comparison makes it easier to identify variations and...
Best practices for building accessibility into Pega applications
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Módulo
Best practices for building accessibility into Pega applications
5 Temas
1 h 15 minutos
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Best practices for keeping your Pega applications running smoothly
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Módulo
Best practices for keeping your Pega applications running smoothly
3 Temas
25 minutos
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Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...