Search
Pega UX solutions
-
Módulo
Pega UX solutions
4 Temas
1 h
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Reviewing log files
-
Módulo
Reviewing log files
3 Temas
30 minutos
-
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Routing Assignments to users
-
Módulo
Routing Assignments to users
1 Tema
25 minutos
-
Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
Web services
-
Módulo
Web services
1 Tema
15 minutos
-
Learn how to use web services to expose application functionality and how to use Pega API so that your Pega Platform™ application can integrate with...
Setting chat and messaging behavior
-
Módulo
Setting chat and messaging behavior
4 Temas
35 minutos
-
Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...
Setting up Messaging AI
-
Módulo
Setting up Messaging AI
5 Temas
50 minutos
-
Messaging AI analyzes the context of the conversation and suggests cases and knowledge articles while a CSR interacts with a customer. Messaging AI...
Tools for debugging Constellation applications
-
Módulo
Tools for debugging Constellation applications
2 Temas
35 minutos
Pega Platform '23 -
Examine the tools that are available to assist in debugging Constellation applications.
UI authoring in Constellation
-
Módulo
UI authoring in Constellation
5 Temas
50 minutos
Pega Platform '23 -
Explore how you can configure Views to create the user interface in a Constellation application.
Validating data against a pattern
-
Módulo
Validating data against a pattern
1 Tema
10 minutos
-
Certain data, such as postal codes or identification numbers, may need to match a specific pattern of characters. To test data values against a...