The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...

U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...

The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...