Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...

Design reports to analyze Case data and provide insight into processes and workflows.

In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.