Search
Creating partial Views with Constellation
-
Reto
Creating partial Views with Constellation
4 Tareas
45 minutos
Pega Platform '23 -
As a Case progresses toward resolution, users often need to review information that was previously entered or referenced earlier in the Case Life...
Validating data against business logic
-
Reto
Validating data against business logic
1 Tarea
10 minutos
-
Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...
Validating data in Dev Studio
-
Reto
Validating data in Dev Studio
2 Tareas
10 minutos
-
GoGoRoad customers with Standard coverage provide credit card information during the Submission Stage of an Assistance Request Case to pay for...
Saving data to a system of record
-
Reto
Saving data to a system of record
3 Tareas
10 minutos
-
The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...
Designing complex Views with Constellation
-
Reto
Designing complex Views with Constellation
5 Tareas
45 minutos
Pega Platform '23 -
Your work on the Tell Us More application continues. In this challenge, you use Constellation to build Views associated with the Eligibility Check and...
Designing Views with Constellation
-
Reto
Designing Views with Constellation
4 Tareas
30 minutos
Pega Platform '23 -
Sweet Life Inc. (SL) wants to replace its legacy complaint management solution. SL has engaged Pega to develop an application called Tell Us More...
Standardwerte für Eigenschaften festlegen
-
Reto
Standardwerte für Eigenschaften festlegen
4 Tareas
10 minutos
-
Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...
Simulating an external data source
-
Reto
Simulating an external data source
3 Tareas
10 minutos
-
During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Integrating external customer service data
-
Reto
Integrating external customer service data
5 Tareas
30 minutos
-
A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Leveraging reports in the contact center
-
Reto
Leveraging reports in the contact center
4 Tareas
15 minutos
-
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...