Search
Always-On Outbound Customer Engagement
-
Misión
Always-On Outbound Customer Engagement
7 Módulos
7 Retos
5 horas 55 minutos
-
Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Business Architect
-
Misión
Business Architect
15 Módulos
20 Retos
1 day 3 horas 30 minutos
-
Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Data Scientist
-
Misión
Data Scientist
1 Misión
4 Módulos
3 Retos
13 horas 10 minutos
-
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Pega Digital Messaging
-
Misión
Pega Digital Messaging
8 Módulos
6 Retos
6 horas 10 minutos
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Pega Express Delivery
-
Misión
Pega Express Delivery
8 Módulos
8 horas 45 minutos
-
Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Pega Low-Code App Factory
-
Misión
Pega Low-Code App Factory
4 Módulos
1 h 38 minutos
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
24.1 Release notes
-
Módulo
24.1 Release notes
2 Temas
25 minutos
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Architecture and design during the Prepare phase
-
Módulo
Architecture and design during the Prepare phase
6 Temas
1 h 30 minutos
-
Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Configuring common phrases for agents
-
Módulo
Configuring common phrases for agents
1 Tema
10 minutos
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating custom tabs
-
Módulo
Creating custom tabs
2 Temas
25 minutos
-
Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...