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Modular Enterprise Reuse Foundation
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Misión
Modular Enterprise Reuse Foundation
4 Módulos
2 horas 25 minutos
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This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...
Pega Digital Messaging
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Misión
Pega Digital Messaging
8 Módulos
6 Retos
6 horas 10 minutos
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Debugging application errors
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Módulo
Debugging application errors
3 Temas
40 minutos
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Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Application essentials
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Módulo
Application essentials
4 Temas
40 minutos
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Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
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Creating and managing teams of users
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Módulo
Creating and managing teams of users
1 Tema
15 minutos
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Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Building a Data Model for Business Architects
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Módulo
Building a Data Model for Business Architects
6 Temas
1 h 35 minutos
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As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Dev Studio overview
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Módulo
Dev Studio overview
1 Tema
15 minutos
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With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Digital messaging
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Módulo
Digital messaging
3 Temas
25 minutos
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Form autofill
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Módulo
Form autofill
3 Temas
20 minutos
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Pega Voice AI introduction
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Módulo
Pega Voice AI introduction
2 Temas
25 minutos
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...