Continue learning about case management using Pega Platform™.

In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Learn how to configure delivery options for a mobile app for a Pega Platform™ application.

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...