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Application development management

Application essentials

Approvals and SLAs

Assigning and completing work for Business Architects

Authenticating customers using Digital Messaging

  • Module

    Authenticating customers using Digital Messaging

    2 Rubriques

    20 mins

    Visible to: All users
  • Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...

Automating workflow decisions

Automation package Deployment

Automation shapes in the Case Life Cycle

Automation techniques

Automation techniques and best practices

  • Module

    Automation techniques and best practices

    9 Rubriques

    1h 15 mins

    Pega Robotic Automation 21.1 Visible to: All users
  • Learn how to design and develop robotic automation by using best practices to simplify the development process. These techniques help you understand...

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