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Accessibility foundations

  • Module

    Accessibility foundations

    4 Rubriques

    50 mins

    Visible to: All users
  • Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.

    For Dragon Naturally Speaking users, leverage...

Accessibility in your project plan

  • Module

    Accessibility in your project plan

    5 Rubriques

    1h 5 mins

    Visible to: All users
  • Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

Debugging application errors

Creating and managing teams of users

Best practices for building accessibility into Pega applications

  • Module

    Best practices for building accessibility into Pega applications

    5 Rubriques

    1h 15 mins

    Visible to: All users
  • Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...

Business case for accessibility

  • Module

    Business case for accessibility

    3 Rubriques

    35 mins

    Visible to: All users
  • Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...

Dev Studio overview

Form autofill

  • Module

    Form autofill

    3 Rubriques

    20 mins

    Visible to: All users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Pega Voice AI introduction

  • Module

    Pega Voice AI introduction

    2 Rubriques

    25 mins

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Perpetual KYC with event-driven architecture

  • Module

    Perpetual KYC with event-driven architecture

    3 Rubriques

    35 mins

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

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