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Accessibility foundations
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Module
Accessibility foundations
4 Rubriques
50 mins
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Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.
For Dragon Naturally Speaking users, leverage...
Accessibility in your project plan
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Module
Accessibility in your project plan
5 Rubriques
1h 5 mins
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Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Debugging application errors
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Module
Debugging application errors
3 Rubriques
40 mins
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Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Creating and managing teams of users
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Module
Creating and managing teams of users
1 Rubrique
15 mins
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Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Best practices for building accessibility into Pega applications
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Module
Best practices for building accessibility into Pega applications
5 Rubriques
1h 15 mins
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Business case for accessibility
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Module
Business case for accessibility
3 Rubriques
35 mins
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Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Dev Studio overview
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Module
Dev Studio overview
1 Rubrique
15 mins
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With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Form autofill
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Module
Form autofill
3 Rubriques
20 mins
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Pega Voice AI introduction
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Module
Pega Voice AI introduction
2 Rubriques
25 mins
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Perpetual KYC with event-driven architecture
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Module
Perpetual KYC with event-driven architecture
3 Rubriques
35 mins
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...