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24.1 Ready
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ミッション
24.1 Ready
3 ミッション
1 モジュール
19 時間 15 分
Pega Platform '24.1 -
This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.
Always-On Outbound Customer Engagement
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ミッション
Always-On Outbound Customer Engagement
7 モジュール
7 チャレンジ
5 時間 55 分
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Decisioning Consultant
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ミッション
Decisioning Consultant
5 ミッション
1 day 7 時間 25 分
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Innovation with Pega GenAI
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ミッション
Innovation with Pega GenAI
6 モジュール
6 チャレンジ
3 時間 40 分
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Pega GenAI™ facilitates the rapid development of innovative new features and gives low-code developers the power to infuse generative AI functionality...
24.1 Release notes
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モジュール
24.1 Release notes
2 トピック
25 分
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Accelerating application building with Pega GenAI Blueprint
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モジュール
Accelerating application building with Pega GenAI Blueprint
3 トピック
20 分
Pega Platform '24.1 -
Learn how Pega GenAI™ Blueprint aims to change business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...
Content administration
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モジュール
Content administration
10 トピック
1時間 45 分
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Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating and testing personas
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モジュール
Creating and testing personas
2 トピック
15 分
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Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...
Low-code defined
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モジュール
Low-code defined
5 トピック
50 分
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Monitoring your contact center with Insights
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モジュール
Monitoring your contact center with Insights
2 トピック
15 分
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...