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Sizing a Pega Platform project

Identifying duplicate Cases

Sending emails during Case processing

Extending Constellation UI options

  • モジュール

    Extending Constellation UI options

    5 トピック

    1時間 10 分

    Pega Platform '23 Visible to: All users
  • Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

Full Case Views

Fundamental concepts of Constellation

  • モジュール

    Fundamental concepts of Constellation

    3 トピック

    40 分

    Pega Platform '23 Visible to: All users
  • Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.

Getting started with Digital Messaging

  • モジュール

    Getting started with Digital Messaging

    2 トピック

    15 分

    Visible to: All users
  • In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to...

Guiding a customer service agent with dialogs

  • モジュール

    Guiding a customer service agent with dialogs

    2 トピック

    15 分

    Visible to: All users
  • Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

Skipping a Process or a Stage

Modeling data in Constellation applications

  • モジュール

    Modeling data in Constellation applications

    4 トピック

    55 分

    Pega Platform '23 Visible to: All users
  • Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.

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