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Case Management
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モジュール
Case Management
11 トピック
1時間 35 分
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Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.
Collaboration with users
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モジュール
Collaboration with users
1 トピック
20 分
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Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.
Completing work on time
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モジュール
Completing work on time
2 トピック
25 分
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Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.
Conduct usability testing
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モジュール
Conduct usability testing
3 トピック
20 分
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Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Configuring a dashboard
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モジュール
Configuring a dashboard
1 トピック
15 分
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring a form View
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モジュール
Configuring a form View
1 トピック
15 分
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Explore how you can configure form Views. Learn how to configure form layouts and instructional text.
Configuring chat queues and routing
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モジュール
Configuring chat queues and routing
5 トピック
40 分
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Constellation applications
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モジュール
Configuring Constellation applications
7 トピック
1時間 33 分
Pega Platform 8.8 -
補足: In an effort to simplify concepts and improve understanding about feature improvements, Pega has bundled all new UI technology under a new name...
Configuring Cosmos React applications
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モジュール
Configuring Cosmos React applications
7 トピック
1時間 33 分
Pega Platform 8.7 -
In this module, learn to configure Cosmos React applications on the Constellation JS architecture. Explore the following aspects of Cosmos React and...
Configuring Digital Messaging Manager
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モジュール
Configuring Digital Messaging Manager
8 トピック
1時間 10 分
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...