Search
Case Management
-
モジュール
Case Management
11 トピック
1時間 35 分
-
Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.
Pausing and resuming Case processing
-
モジュール
Pausing and resuming Case processing
1 トピック
15 分
-
Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Circumstancing Case processing
-
モジュール
Circumstancing Case processing
4 トピック
50 分
-
Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.
Collaboration with users
-
モジュール
Collaboration with users
1 トピック
20 分
-
Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.
Designing an approval Process
-
モジュール
Designing an approval Process
1 トピック
15 分
-
To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.
Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren
-
モジュール
Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren
2 トピック
20 分
-
Modellieren Sie die Genehmigungsverarbeitung unter Berücksichtigung einer Berichtshierarchie. So können Sie ein Modell der Genehmigungen durch das...
Configuring chat queues and routing
-
モジュール
Configuring chat queues and routing
5 トピック
40 分
-
You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
-
モジュール
Configuring Digital Messaging Manager
8 トピック
1時間 10 分
-
The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Creating a child Case
-
モジュール
Creating a child Case
1 トピック
15 分
-
Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Temporäre Cases erstellen und permanent machen
-
モジュール
Temporäre Cases erstellen und permanent machen
3 トピック
20 分
-
Verwenden Sie temporäre Cases, um Speicherplatz zu sparen und die Systemleistung zu verbessern.