Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...

This module outlines the concepts, importance, and the implementation of DevOps practices.

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...

Design reports to analyze Case data and provide insight into processes and workflows.

This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...

Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...