Search
Building the customer analytical data model
-
モジュール
Building the customer analytical data model
9 トピック
1時間 55 分
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
モジュール
Building the Customer Insights Cache
9 トピック
1時間 45 分
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Business conditions
-
モジュール
Business conditions
2 トピック
20 分
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Calculating fields using Decision tables
-
モジュール
Calculating fields using Decision tables
1 トピック
25 分
-
In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...
Capturing and presenting data
-
モジュール
Capturing and presenting data
3 トピック
45 分
-
Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Case Life Cycle design for Business Architects
-
モジュール
Case Life Cycle design for Business Architects
6 トピック
1時間 15 分
-
As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Coexistence for Constellation service requests
-
モジュール
Coexistence for Constellation service requests
5 トピック
40 分
Pega Customer Service 8.8 -
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...
Coexistence for Theme UI-Kit service requests
-
モジュール
Coexistence for Theme UI-Kit service requests
4 トピック
30 分
-
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use your Pega Customer Service...
Collaboration with users
-
モジュール
Collaboration with users
1 トピック
20 分
-
Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.
Completing work on time
-
モジュール
Completing work on time
2 トピック
25 分
-
Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.