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Localizing application content
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モジュール
Localizing application content
2 トピック
30 分
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Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.
Managing application access
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モジュール
Managing application access
2 トピック
25 分
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Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...
Managing application access for Business Architects
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モジュール
Managing application access for Business Architects
2 トピック
30 分
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User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Managing Case relationships for the Business Architect
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モジュール
Managing Case relationships for the Business Architect
3 トピック
40 分
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As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...
Managing concurrent Case access
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モジュール
Managing concurrent Case access
1 トピック
15 分
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Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...
Mobile apps for Pega applications
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モジュール
Mobile apps for Pega applications
2 トピック
20 分
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Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Monitoring your contact center with Insights
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モジュール
Monitoring your contact center with Insights
2 トピック
15 分
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Organization records
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モジュール
Organization records
3 トピック
25 分
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Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...
Parallel processing
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モジュール
Parallel processing
4 トピック
40 分
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Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...
Pausing and resuming Case processing
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モジュール
Pausing and resuming Case processing
1 トピック
15 分
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Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...