Search
Case Management Intermediate
-
ミッション
Case Management Intermediate
5 モジュール
5 チャレンジ
5 時間 15 分
-
Continue learning about Case Management using Pega Platform™.
Data and Integration Intermediate
-
ミッション
Data and Integration Intermediate
6 モジュール
7 チャレンジ
5 時間 55 分
-
Continue learning about data and integration using Pega Platform™.
Pega Customer Service Case Management Edition
-
ミッション
Pega Customer Service Case Management Edition
2 モジュール
3 チャレンジ
1時間 30 分
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Preparation for 1:1 Customer Engagement Implementation
-
ミッション
Preparation for 1:1 Customer Engagement Implementation
3 モジュール
11 チャレンジ
7 時間 10 分
-
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Adding an external data source to a data type
-
モジュール
Adding an external data source to a data type
2 トピック
30 分
-
Configure data types based on external data models to simplify integration with external systems.
Building the customer analytical data model
-
モジュール
Building the customer analytical data model
9 トピック
1時間 55 分
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
モジュール
Building the Customer Insights Cache
9 トピック
1時間 45 分
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Creating Customer Service data sources
-
モジュール
Creating Customer Service data sources
1 トピック
10 分
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Decision tables and trees
-
モジュール
Decision tables and trees
4 トピック
35 分
-
Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Exchanging data with other applications
-
モジュール
Exchanging data with other applications
2 トピック
30 分
-
Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...