Creating and managing teams of users

Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

Beginner

Dev/Designer Studio

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Identify the role of a Work Group in assigning and managing work.

Specify a Work Queue to assign and manage work for a Work Group.

Create Work Groups and Work Queues within a Pega application.

Pratique o que aprendeu no seguinte Desafio:

Creating and managing teams of users v6

Disponível na seguinte missão:

System Architect v6

Tópicos

Teams of users

10 min

Quiz do módulo

5 min