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Adding a new property to an existing entity

Adding clickstream data to a customer profile

Refining an Agile Workbench backlog

Assignment Overview

Configuring and managing a deployment pipeline

  • Challenge

    Configuring and managing a deployment pipeline

    8 Tasks

    15 mins

    Visible to: All users
  • As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

Configuring intelligent routing

  • Challenge

    Configuring intelligent routing

    2 Tasks

    10 mins

    Visible to: All users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • Challenge

    Configuring the Email Manager portal

    3 Tasks

    15 mins

    Visible to: All users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating a case from an email

Creating a new entity

Creating a Pega Email Bot

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