Search
Data and Integration Essentials
-
Mission
Data and Integration Essentials
7 Modules
6 Challenges
6 hrs 30 mins
-
Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...
System Architect
-
Mission
System Architect
3 Missions
18 Modules
16 Challenges
1 day 20 hrs 35 mins
-
Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
Creating Customer Service data sources
-
Module
Creating Customer Service data sources
1 Topic
10 mins
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
DevOps
-
Module
DevOps
5 Topics
50 mins
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Integrating external data
-
Module
Integrating external data
2 Topics
20 mins
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Configuring a data source
-
Challenge
Configuring a data source
1 Task
15 mins
-
As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...
Integrating external customer service data
-
Challenge
Integrating external customer service data
5 Tasks
30 mins
-
A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Running Pega Customer Decision Hub setup wizard
-
Challenge
Running Pega Customer Decision Hub setup wizard
4 Tasks
45 mins
-
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...