Search
Creating a case from an email
-
Challenge
Creating a case from an email
4 Tasks
20 mins
-
Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Exporting an application
-
Challenge
Exporting an application
2 Tasks
30 mins
-
Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...
Merging a development Branch
-
Challenge
Merging a development Branch
4 Tasks
30 mins
-
The Payroll Setup Case Type provides automatic tax withholdings calculated based on the selected filing status. The current version of the Case Type...
Skimming a Ruleset
-
Challenge
Skimming a Ruleset
3 Tasks
10 mins
-
Your manager requests that you configure the filing status field in the Payroll Setup Case Type as a radio selection with Single and Married options...
Routing email based on content
-
Challenge
Routing email based on content
4 Tasks
15 mins
-
U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...
Suggesting a reply based on email content
-
Challenge
Suggesting a reply based on email content
4 Tasks
15 mins
-
Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Mentored Training: Lead System Architect
-
Instructor Led Training
Mentored Training: Lead System Architect
16 days
Pega Infinity -
The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...
Senior System Architect
-
Instructor Led Training
Senior System Architect
10 days
Pega Platform 8.8 -
Prepare for the Certified Pega Senior System Architect (CPSSA) exam by learning how to improve Pega Platform™ implementation skills.
Explore how to...