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Assignment Overview
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Challenge
Assignment Overview
1 Task
10 mins
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U+ Comms, a leading telecommunications company, has decided to utilize Pega Customer Decision Hub to improve its customer experience and provide...
Attaching PDF files to a case
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Challenge
Attaching PDF files to a case
2 Tasks
10 mins
Pega Platform 8.8 -
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Auditing changes to the value of fields
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Challenge
Auditing changes to the value of fields
1 Task
5 mins
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HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...
Authoring Knowledge articles with Pega GenAI
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Challenge
Authoring Knowledge articles with Pega GenAI
4 Tasks
5 mins
Pega Knowledge '24.1 -
As a prompt manager for Pega Knowledge, you are tasked with updating the prompts currently used by knowledge article authors in your organization. To...
Automating Decisions with Decision tables
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Challenge
Automating Decisions with Decision tables
2 Tasks
10 mins
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An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...
Automating Decisions with Decision trees
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Challenge
Automating Decisions with Decision trees
2 Tasks
10 mins
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An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...
Avoiding overexposure of actions in outbound
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Challenge
Avoiding overexposure of actions in outbound
5 Tasks
15 mins
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U+ Bank, a retail bank, currently sends credit card-related promotional emails to qualified customers.
Now, the business wants to prevent...
Implementing B2C mashup interfaces
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Challenge
Implementing B2C mashup interfaces
4 Tasks
1 hr
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Front Stage has been hand-entering every customer contact field at the beginning of every BookEvent case regardless of whether the customer is a...
Constructing Views in Constellation for BAs
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Challenge
Constructing Views in Constellation for BAs
6 Tasks
40 mins
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For users to interact with the GoGoRoad application, a user interface (UI) must be created. Highlighting the advantages of Constellation during both...
Manipulating application data for BAs
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Challenge
Manipulating application data for BAs
2 Tasks
20 mins
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In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:
- Before a Service Case is resolved, the system must copy...