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Module

Accelerating revenue through channel partners

  • 3 Topics

  • 20 mins

Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...

Module

Accessing sourced data in a case

  • 5 Topics

  • 45 mins

Optimize the retrieving, refreshing and persistence of data for case processing.

Module

Achieving better results with Pega Sales Coach

  • 2 Topics

  • 15 mins

Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...

Module

Adapters

  • 7 Topics

  • 42 mins

There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...

Module

Adding members to the sales team

  • 2 Topics

  • 15 mins

A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...

Module

Adding more tracking time periods for contact policies

  • 2 Topics

  • 25 mins

Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

Module

Adding optional actions to a workflow

  • 3 Topics

  • 25 mins

Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

Module

Application Development

  • 4 Topics

  • 45 mins

Learn about Pega’s Application Development capability

Module

Applying a style to a UI element

  • 2 Topics

  • 20 mins

Apply defined styles to UI controls and elements to improve application branding and appearance.

Module

Attaching PDF files to a case

  • 2 Topics

  • 20 mins

Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

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