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1:1 Customer Engagement Optimization

24.1 Ready

  • Mission

    24.1 Ready

    3 Missions

    1 Module

    19 hrs 15 mins

    Pega Platform '24.1 Visible to: All users
  • This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.

Accessibility Essentials

  • Mission

    Accessibility Essentials

    5 Modules

    5 hrs 35 mins

    Visible to: All users
  • According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...

AI for 1:1 Customer Engagement

Always-On Outbound Customer Engagement

Application Development Foundation

Business Agility in 1:1 Customer Engagement

Business Architect

Case Management Foundation

Citizen Developer for Robotics

  • Mission

    Citizen Developer for Robotics

    4 Modules

    2 Challenges

    3 hrs 25 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • A Citizen Developer is an individual who works outside of IT but uses Pega Robot Studio to configure workflows to automate simple to moderately...

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