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Application Development Intermediate
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Mission
Application Development Intermediate
7 Modules
7 Challenges
8 hrs 35 mins
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Take the next step in your journey towards mastering Application Development.
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Challenges
2 hrs 35 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Digital Messaging
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Mission
Pega Digital Messaging
7 Modules
5 Challenges
3 hrs 54 mins
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Senior System Architect
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Mission
Senior System Architect
3 Missions
11 Modules
11 Challenges
1 day 8 hrs 55 mins
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Activities
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Module
Activities
2 Topics
25 mins
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Activities and automations
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Module
Activities and automations
3 Topics
35 mins
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...
Background processing
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Module
Background processing
4 Topics
50 mins
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Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Circumstancing case processing
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Module
Circumstancing case processing
4 Topics
50 mins
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Create variations of a rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business...
Creating a case from email
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Module
Creating a case from email
2 Topics
20 mins
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Promoting rule reuse with relevant records
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Module
Promoting rule reuse with relevant records
1 Topic
15 mins
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Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...