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Exercise setup - Orchestrator configuration
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Challenge
Exercise setup - Orchestrator configuration
2 Tasks
30 mins
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To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.
Caution: This step...
Use Case - Running the Pega Customer Decision Hub setup wizard
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Challenge
Use Case - Running the Pega Customer Decision Hub setup wizard
2 Tasks
30 mins
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After the decisioning architects and business stakeholders completed the initial data mapping exercise, U+ Comms confirmed that the 1:1 communication...
Decisioning Consultant
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Mission
Decisioning Consultant
5 Missions
1 day 7 hrs 25 mins
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Use Case - Creating a new contact policy
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Challenge
Use Case - Creating a new contact policy
2 Tasks
1 hr
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The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...
Use Case - Testing the engagement policies
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Challenge
Use Case - Testing the engagement policies
2 Tasks
45 mins
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The Decisioning Architect imported the subscription, account, and product holding data that is required for unit testing through data jobs and manual...
Preparing Customer Decision Hub for development
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Module
Preparing Customer Decision Hub for development
3 Topics
40 mins
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Adding a new property to an existing entity
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Challenge
Adding a new property to an existing entity
4 Tasks
20 mins
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Building the Customer Insights Cache
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Module
Building the Customer Insights Cache
9 Topics
1 hr 45 mins
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...