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Testing practices for Pega applications
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Module
Testing practices for Pega applications
4 Topics
41 mins
All Products -
This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...
Migrating development changes with an enterprise change pipeline
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Module
Migrating development changes with an enterprise change pipeline
2 Topics
35 mins
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Learn how an enterprise change pipeline facilitates the initial deployment and additional structural and technical ongoing enhancements that the...
Adding an external data source to a data type
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Challenge
Adding an external data source to a data type
6 Tasks
30 mins
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Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
Building a Data Model for Business Architects
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Module
Building a Data Model for Business Architects
6 Topics
1 hr 35 mins
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As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Creating a case from email
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Module
Creating a case from email
2 Topics
20 mins
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Exploring next-best-action in a contact center
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Challenge
Exploring next-best-action in a contact center
3 Tasks
25 mins
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U+ Bank recently completed a project in its Pega Customer Decision Hub™ application for a contact center where customers who call the contact center...
Exploring sample credit risk application
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Challenge
Exploring sample credit risk application
3 Tasks
20 mins
Pega Infinity -
As a new Credit Risk Manager, you are tasked with understanding the Decision Management portal and the current Credit Risk Decision Strategy. This...
Managing Deployment levels and packages
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Challenge
Managing Deployment levels and packages
5 Tasks
30 mins
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MyTown has completed the development for two automation projects and is ready to begin testing. To facilitate the testing, MyTown wants to deploy both...
Testing engagement policies with personas in Pega Customer Decision Hub
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Challenge
Testing engagement policies with personas in Pega Customer Decision Hub
3 Tasks
15 mins
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U+ Bank is cross-selling on the web and has implemented some engagement policies to ensure that customers get only tailored relevant offers.
To...
Customer Decision Hub predictions
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Module
Customer Decision Hub predictions
3 Topics
35 mins
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Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...