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Simulating integration data

  • Module

    Simulating integration data

    3 Topics

    30 mins

    Pega Platform 8.2 Visible to all users
  • Pega Platform™ provides the ability to simulate integrations with services for testing purposes or when the data source is unavailable. You simulate...

Optimizing 1:1 customer engagement overview

  • Module

    Optimizing 1:1 customer engagement overview

    1 Topic

    15 mins

    Visible to all users
  • Familiarize yourself with the various simulations used in one-to-one customer engagement to understand the effect of business change and analyze the...

Simulating an external data source

Analyzing results of a simulation using reports

Testing engagement policy conditions with simulations

  • Module

    Testing engagement policy conditions with simulations

    3 Topics

    40 mins

    Pega Customer Decision Hub 8.5 Visible to all users
  • Running simulations helps you understand the effect of business changes on your decision management framework. Simulations enable you to derive useful...

Testing engagement policy conditions using audience simulation

  • Module

    Testing engagement policy conditions using audience simulation

    2 Topics

    25 mins

    Visible to all users
  • Learn how to improve the performance of your next-best-action strategy by testing the configuration of engagement policies against a set of customers...

Analyzing the results of simulations using reports

  • Module

    Analyzing the results of simulations using reports

    2 Topics

    20 mins

    Visible to all users
  • Learn how to unit test a strategy using distribution test simulation. Analyze the simulation reports to understand the impact of creating or updating...

Testing engagement policy conditions using an audience simulation

Detecting unwanted bias in engagement policy conditions

Simulating integration data

  • Challenge

    Simulating integration data

    4 Tasks

    15 mins

    Pega Platform 8.2 Visible to all users
  • As part of each candidate case, TGB performs a background check on the applicant. During the background check, a credit report is retrieved from a...

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