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Automating workflow decisions
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Modul
Automating workflow decisions
1 Thema
15 Min.
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Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation package Deployment
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Modul
Automation package Deployment
6 Themen
34 Min.
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Pega Robot Studioâ„¢ uses a deployment process that developers can implement regardless of the distribution strategy used by an organization. The...
Automation shapes in the Case Life Cycle
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Modul
Automation shapes in the Case Life Cycle
1 Thema
20 Min.
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Pega Platformâ„¢ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...
Automation techniques
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Modul
Automation techniques
4 Themen
29 Min.
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While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...
Automation techniques and best practices
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Modul
Automation techniques and best practices
9 Themen
1 Std. 15 Min.
Pega Robotic Automation 21.1 -
Learn how to design and develop robotic automation by using best practices to simplify the development process. These techniques help you understand...
Basic robotic automations
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Modul
Basic robotic automations
9 Themen
1 Std. 15 Min.
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In terms of developing a robotic project for attended or unattended robots, developing automations is the last basic concept in Pega Robot Studioâ„¢...
Avoiding overexposure of actions
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Modul
Avoiding overexposure of actions
2 Themen
20 Min.
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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Avoiding overexposure of actions in outbound
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Modul
Avoiding overexposure of actions in outbound
2 Themen
25 Min.
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Contacting a customer too frequently can have a negative impact on the customer's attitude toward further actions by your company. Learn how to define...
Background processing
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Modul
Background processing
4 Themen
50 Min.
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Learn how the background processing capabilities in Pega Platformâ„¢ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
UX design basics
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Modul
UX design basics
7 Themen
40 Min.
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This module introduces Pega's approach to UX and describes UX best practices for enterprise.