In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...

In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...

In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...

U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...

To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...