This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

Skip Processes and entire Stages that are unnecessary in certain situations so that Cases can process with increased efficiency and flexibility. 

One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...

Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...

Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.

Certain data, such as postal codes or identification numbers, may need to match a specific pattern of characters. To test data values against a...

Validate user data against business logic to avoid invalid data within applications.

Extend the configuration of Validate Rules in Dev Studio by applying edit Validate Rules to test data formats, qualifying Validation logic, and using...