This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...

Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...

The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...

Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...

Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

This module outlines the concepts, importance, and the implementation of DevOps practices.

Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...