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Enabling accessibility features in applications

Localizing application content

Approving cases with an authority matrix

  • Modul

    Approving cases with an authority matrix

    2 Themen

    25 Min.

    Für alle Benutzer sichtbar
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Case view configuration with Pega Cosmos design system

  • Modul

    Case view configuration with Pega Cosmos design system

    4 Themen

    1 Std. 5 Min.

    Für alle Benutzer sichtbar
  • In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...

Configuring cascading approvals with an authority matrix

Conduct usability testing

  • Modul

    Conduct usability testing

    3 Themen

    20 Min.

    Für alle Benutzer sichtbar
  • Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...

Configuring new case creation

  • Modul

    Configuring new case creation

    2 Themen

    35 Min.

    Für alle Benutzer sichtbar
  • Pega Cosmos design system introduces a new end-user experience for the case creation form. You also learn how to customize the layout and behavior of...

Decision tables and trees

  • Modul

    Decision tables and trees

    7 Themen

    1 Std. 40 Min.

    Für alle Benutzer sichtbar
  • Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

Duplicate and temporary cases

  • Modul

    Duplicate and temporary cases

    4 Themen

    30 Min.

    Für alle Benutzer sichtbar
  • Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Extending service-level agreement configurations

  • Modul

    Extending service-level agreement configurations

    4 Themen

    40 Min.

    Für alle Benutzer sichtbar
  • In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

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