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Extending Service-Level Agreement configurations
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Modul
Extending Service-Level Agreement configurations
2 Themen
30 Min.
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In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...
Building the customer analytical data model
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Modul
Building the customer analytical data model
9 Themen
1 Std. 55 Min.
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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Modul
Building the Customer Insights Cache
9 Themen
1 Std. 45 Min.
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Decision tables and trees
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Modul
Decision tables and trees
4 Themen
35 Min.
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Designing reports with multiple sources
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Modul
Designing reports with multiple sources
4 Themen
55 Min.
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Flow Action processing
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Modul
Flow Action processing
2 Themen
20 Min.
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In Pega Platform™, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...
Managing concurrent Case access
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Modul
Managing concurrent Case access
1 Thema
15 Min.
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Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...
Modeling data in Constellation applications
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Modul
Modeling data in Constellation applications
4 Themen
55 Min.
Pega Platform '23 -
Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.
Organization records
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Modul
Organization records
3 Themen
25 Min.
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Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...
Parallel processing
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Modul
Parallel processing
4 Themen
40 Min.
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Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...