Skip to main content
close Search

Search

Looking for instructor-led training?

  • Mission

    Case Management Intermediate

    5 Module

    5 Challenges

    6 Std. 5 Min.

    Visible to all users
  • Continue learning about case management using Pega Platform™.

  • Challenge

    Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

    2 Aufgaben

    10 Min.

    Visible to all users
  • GoGoRoad-Stakeholder möchten Gebietsleitern gestatten, mit zunehmendem Servicewachstum neue Lieferanten als Dienstanbieter hinzuzufügen. Handelt es...

  • Challenge

    Configuring case locking

    1 Aufgabe

    10 Min.

    Visible to all users
  • At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...

  • Challenge

    Configuring flow action pre- and post-processing

    2 Aufgaben

    20 Min.

    Visible to all users
  • Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

  • Challenge

    Configuring new case creation

    2 Aufgaben

    10 Min.

    Visible to all users
  • The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...

  • Challenge

    Configuring parallel processing

    4 Aufgaben

    20 Min.

    Visible to all users
  • At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

  • Challenge

    Configuring the view of a case

    4 Aufgaben

    45 Min.

    Visible to all users
  • Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly. 

    Using App...

  • Challenge

    Creating a custom case utility widget

    4 Aufgaben

    25 Min.

    Visible to all users
  • The stakeholders of the MyTown311 want Service Request cases to show relevant repair manuals based on the repair type of the request. For example, a...

  • Challenge

    Creating a Pega Web Mashup

    4 Aufgaben

    15 Min.

    Visible to all users
  • GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...

  • Challenge

    Enabling accessibility features in an application

    1 Aufgabe

    10 Min.

    Visible to all users
  • To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice