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Case Management Intermediate

  • Mission

    Case Management Intermediate

    5 Module

    5 Challenges

    6 Std. 5 Min.

    Für alle Benutzer sichtbar
  • Continue learning about case management using Pega Platform™.

Assessing application performance

  • Challenge

    Assessing application performance

    2 Aufgaben

    10 Min.

    Für alle Benutzer sichtbar
  • The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

Configuring case locking

  • Challenge

    Configuring case locking

    1 Aufgabe

    10 Min.

    Für alle Benutzer sichtbar
  • At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...

Configuring flow action pre- and post-processing

  • Challenge

    Configuring flow action pre- and post-processing

    2 Aufgaben

    20 Min.

    Für alle Benutzer sichtbar
  • Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

Configuring new case creation

  • Challenge

    Configuring new case creation

    2 Aufgaben

    10 Min.

    Für alle Benutzer sichtbar
  • The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...

Configuring parallel processing

  • Challenge

    Configuring parallel processing

    4 Aufgaben

    20 Min.

    Für alle Benutzer sichtbar
  • At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

Configuring the view of a case

  • Challenge

    Configuring the view of a case

    4 Aufgaben

    45 Min.

    Für alle Benutzer sichtbar
  • Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly. 

    Using App...

Creating a custom case utility widget

  • Challenge

    Creating a custom case utility widget

    4 Aufgaben

    25 Min.

    Für alle Benutzer sichtbar
  • The stakeholders of the MyTown311 want Service Request cases to show relevant repair manuals based on the repair type of the request. For example, a...

Creating a Pega Web Mashup

  • Challenge

    Creating a Pega Web Mashup

    4 Aufgaben

    15 Min.

    Für alle Benutzer sichtbar
  • GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...

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