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Accelerating revenue through channel partners
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Módulo
Accelerating revenue through channel partners
Archived
3 Temas
20 minutos
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Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...
Accessing sourced data in a Case
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Módulo
Accessing sourced data in a Case
Archived
5 Temas
50 minutos
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Optimize the retrieving, refreshing and persistence of data for case processing.
Achieving better results with Pega Sales Coach
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Módulo
Achieving better results with Pega Sales Coach
Archived
2 Temas
15 minutos
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Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Gaining insight into business efficiency
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Módulo
Gaining insight into business efficiency
Archived
2 Temas
30 minutos
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Design reports to analyze case data and provide insight into processes and workflows.
Enabling accessibility features in applications
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Módulo
Enabling accessibility features in applications
Archived
2 Temas
25 minutos
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Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...
Activities
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Módulo
Activities
Archived
3 Temas
40 minutos
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.
Adding an external data source to a data type
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Módulo
Adding an external data source to a data type
Archived
4 Temas
40 minutos
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Configure data types based on external data models to simplify integration with external systems.
Adding optional Actions to a workflow
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Módulo
Adding optional Actions to a workflow
Archived
1 Tema
15 minutos
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Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
Adding users to the sales team
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Módulo
Adding users to the sales team
Archived
2 Temas
15 minutos
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A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...
Advanced background processing
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Módulo
Advanced background processing
Archived
3 Temas
37 minutos
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The design of background processing is crucial to meeting business service levels and automating process. Background processes must be carefully...