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Application Development Intermediate
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Misión
Application Development Intermediate
7 Módulos
7 Retos
8 horas 35 minutos
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Take the next step in your journey towards mastering Application Development.
Case Management Intermediate
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Misión
Case Management Intermediate
5 Módulos
5 Retos
5 horas 15 minutos
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Continue learning about Case Management using Pega Platform™.
Constellation Adoption
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Misión
Constellation Adoption
5 Módulos
11 Retos
12 horas 10 minutos
Pega Platform '23 -
Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note: This...
Customer Service Developer
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Misión
Customer Service Developer
3 Misiones
3 Módulos
3 Retos
22 horas
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In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...
Customer Service Low-Code Developer
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Misión
Customer Service Low-Code Developer
5 Misiones
7 Módulos
6 Retos
1 day 15 horas 42 minutos
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Essentials
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Misión
Data and Integration Essentials
7 Módulos
6 Retos
6 horas 30 minutos
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Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...
Data and Integration Intermediate
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Misión
Data and Integration Intermediate
6 Módulos
7 Retos
5 horas 55 minutos
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Continue learning about data and integration using Pega Platform™.
Email Bots for Pega Customer Service
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Misión
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2 horas 35 minutos
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Call
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Misión
Pega Call
6 Módulos
2 horas 15 minutos
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Learn how Pega Call™ ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Pega Customer Decision Hub Foundation
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Misión
Pega Customer Decision Hub Foundation
5 Módulos
7 Retos
4 horas 30 minutos
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...