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Collaborating with Pulse and Tags
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Reto
Collaborating with Pulse and Tags
2 Tareas
10 minutos
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Throughout the Case Life Cycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Collaborating in Spaces and Pulse
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Reto
Collaborating in Spaces and Pulse
3 Tareas
10 minutos
Pega Platform 8.8 -
Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Composing data in Data Flows
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Reto
Composing data in Data Flows
4 Tareas
25 minutos
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In the Sample application, two data structures exist:
- Directors: Sample-Data-Directors
- Managers: Sample-Data-Managers
Along with the data structures...
Designing a mobile app experience
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Reto
Designing a mobile app experience
4 Tareas
15 minutos
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GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...
UI für eine mobile App entwerfen
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Reto
UI für eine mobile App entwerfen
3 Tareas
15 minutos
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Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Conducting an interaction
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Reto
Conducting an interaction
3 Tareas
15 minutos
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As a customer service representative (CSR) you are tasked to handle interactions through various channels. In this challenge, you will conduct an...
Configuring UI elements
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Reto
Configuring UI elements
2 Tareas
10 minutos
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Configuring error handling for Data Pages
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Reto
Configuring error handling for Data Pages
4 Tareas
30 minutos
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As part of each candidate Case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...
Configuring OpenID Connect authentication
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Reto
Configuring OpenID Connect authentication
4 Tareas
45 minutos
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Front Stage is considering using OpenID Connect to Authenticate Operators.
Design and implement an OpenID Connect as a proof of concept.
Pega now...
Configurating SAML authentication
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Reto
Configurating SAML authentication
3 Tareas
1 h 30 minutos
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Front Stage is considering using SSO with SAML to Authenticate Operators. There are many Identity Providers available in the marketplace, and some are...