Search
Always-On Outbound Customer Engagement
-
Misión
Always-On Outbound Customer Engagement
7 Módulos
7 Retos
5 horas 55 minutos
-
Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Business Agility in 1:1 Customer Engagement
-
Misión
Business Agility in 1:1 Customer Engagement
7 Módulos
5 Retos
5 horas 35 minutos
-
This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
-
Misión
Cross-Sell on the Web
7 Módulos
8 Retos
6 horas 30 minutos
-
Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
-
Misión
Cross-Sell on the Web Extended
1 Misión
6 Módulos
8 Retos
13 horas 20 minutos
-
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Pega Customer Decision Hub Foundation
-
Misión
Pega Customer Decision Hub Foundation
5 Módulos
7 Retos
4 horas 30 minutos
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Smart Claims Engine Foundation
-
Misión
Pega Smart Claims Engine Foundation
4 Módulos
2 horas 25 minutos
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
-
Misión
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Retos
1 h 30 minutos
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business...
Claim navigation in Pega Smart Claims Engine
-
Módulo
Claim navigation in Pega Smart Claims Engine
5 Temas
1 h 20 minutos
Pega Smart Claims Engine for Healthcare 8.6 -
This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...
The Discover phase and your MLP
-
Módulo
The Discover phase and your MLP
12 Temas
1 h 55 minutos
-
Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
Implementing and deploying Pega Care Management
-
Módulo
Implementing and deploying Pega Care Management
6 Temas
55 minutos
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.