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1:1 Customer Engagement Optimization
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Mission
1:1 Customer Engagement Optimization
6 Módulos
5 Retos
3 horas 30 minutos
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Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...
AI for 1:1 Customer Engagement
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Mission
AI for 1:1 Customer Engagement
10 Módulos
13 Retos
10 horas
Pega Customer Decision Hub 8.7 -
Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Módulos
7 Retos
5 horas 15 minutos
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Application Development Foundation
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Mission
Application Development Foundation
1 Misión
6 Módulos
4 Retos
14 horas 50 minutos
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Begin your journey to learn about the Application Development capability of Pega Platform™.
Application Development Intermediate
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Mission
Application Development Intermediate
7 Módulos
7 Retos
8 horas 20 minutos
Pega Platform 8.7 -
Take the next step in your journey towards mastering Application Development.
Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
5 Módulos
3 Retos
3 horas 50 minutos
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Business Architect
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Mission
Business Architect
2 Misiones
2 Módulos
1 day 50 minutos
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Begin your journey as a business architect with Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
Case Management Foundation
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Mission
Case Management Foundation
14 Módulos
14 Retos
7 horas 55 minutos
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Begin your journey to learn about Pega’s Case Management capability.
Case Management Intermediate
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Mission
Case Management Intermediate
5 Módulos
5 Retos
5 horas 20 minutos
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Continue learning about case management using Pega Platform™.
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
7 Módulos
8 Retos
6 horas 30 minutos
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...