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Application Development Intermediate
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Misión
Application Development Intermediate
7 Módulos
7 Retos
8Â horas 35Â minutos
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Take the next step in your journey towards mastering Application Development.
Case Management Intermediate
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Misión
Case Management Intermediate
5 Módulos
5 Retos
5Â horas 15Â minutos
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Continue learning about Case Management using Pega Platformâ„¢.
Pega Customer Service Case Management Edition
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Misión
Pega Customer Service Case Management Edition
2 Módulos
3 Retos
1 h 30Â minutos
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Serviceâ„¢ Case Management Edition allows you to utilize the Pega Platformâ„¢ case management capabilities in...
Preparation for 1:1 Customer Engagement Implementation
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Misión
Preparation for 1:1 Customer Engagement Implementation
3 Módulos
11 Retos
7Â horas 10Â minutos
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Learn how to prepare your Pega Customer Decision Hubâ„¢ environment to start development right away. Build your own always-on customer brain from the...
Building the customer analytical data model
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Módulo
Building the customer analytical data model
9 Temas
1 h 55Â minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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Módulo
Building the Customer Insights Cache
9 Temas
1 h 45Â minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Decision tables and trees
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Módulo
Decision tables and trees
4 Temas
35Â minutos
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Extending Service-Level Agreement configurations
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Módulo
Extending Service-Level Agreement configurations
2 Temas
30Â minutos
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In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...
Flow Action processing
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Módulo
Flow Action processing
2 Temas
20Â minutos
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In Pega Platformâ„¢, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...
Managing concurrent Case access
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Módulo
Managing concurrent Case access
1 Tema
15Â minutos
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Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...